Refund Policy

At ThinkSpark LLC, we value your trust in our services. If you’re not fully satisfied or have reconsidered your decision, we’re here to assist you.

Refund Request Process

To request a refund, you must reach out directly to your assigned consultant. Refund requests must be submitted within five (5) calendar days from the date of your official transaction (purchase of service). Requests made beyond this timeframe will not be eligible for a full refund.

Refund Eligibility & Terms

Once we receive your request, our refunds team will carefully review your case and notify you of the decision. Below are our refund guidelines based on the service type:

• Marketing Services – If fulfillment has begun, the service is non-refundable.
• Publishing Assistance Service:
  • If the manuscript file has been submitted but no layout or formatting work has started, a 100% refund is available (excluding installment surcharges).
  • If the manuscript is in production, you are eligible for a 50% refund (excluding installment surcharges).
  • If the manuscript has reached the third round of layout, interior, or cover revisions, only a 30% refund will be granted (excluding installment surcharges).

Processing Your Refund

If your refund is approved, we will initiate the reimbursement to your original payment method. The processing time may vary depending on your card issuer’s policies.

For any questions regarding our refund policy, feel free to contact our support team.

Privacy Policy

PRIVACY POLICY
Last Updated: March 3, 2025

Welcome to ThinkSpark LLC. Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website (www.thinksparkllc.com).

Information We Collect & How We Use It

We only collect personal information that you voluntarily provide through our contact forms, subscription sign-ups, or direct communication with us. The information we gather may be used to:

1. Provide you with relevant updates, news, and services.
2. Respond to inquiries or support requests.
3. Improve our website and services.
4. Notify you of important changes to our policies.

We do not sell, rent, or share your personal data with third parties, except as necessary to fulfill your requests or comply with legal requirements.

Your Choices & Data Protection

You have full control over your personal information. You can:
✔ Opt-out of receiving marketing emails at any time.
✔ Request corrections to inaccurate data.
✔ Ask for your data to be deleted where applicable.

Security Measures

We implement industry-standard security practices to protect your information from unauthorized access, misuse, or disclosure. However, no online platform is completely risk-free, so we encourage you to use strong passwords and protect your personal data when online.

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page, and if significant updates occur, we may notify you via email.

For any privacy-related concerns, feel free to contact us at info@thinksparkllc.com.